2nd Jan

Account Manager

— Award Winning Agency

Salary: 40K + Bonus
Location: Manchester
Ref: AM-eCom-04/11

Description

  • Basic salary up to £40,000
  • Excellent Career progression 
  • Hybrid/Flexible working

I am currently partnering with a award-winning eCommerce agency that creates end to end operational solutions and strategies, that drive customer engagement and incremental growth for their clients from day one! My client is seeking an Account Manager to develop and maintain relationships with their impressive client base of well-known brands. 

What you’ll be doing 

  • Building and maintaining positive relationships with clients
  • Undertake regular review meetings, resolve issues and keep up-to-speed with their requirements
  • Respond to any internal or external queries that relate to the client
  • Consistently generating account growth from existing clients
  • Consistently achieving your monthly individual and team production targets 
  • Be responsible for scheduling tasks and liaising with the Project Management team
  • Keeping good documentation and updating internal systems with relevant information
  • Being aware of the project status and communicating any thoughts or reservations with the relevant team members
     

What experience you’ll need to apply

  • Background in account management
  • Experience within a Web Development agency is not essential but would be advantageous 
  • Excellent internal and client-facing communication skills
  • An awesome team player!
  • Ideally, Working knowledge of tools such as JIRA/Service Desk/Google Analytics
  • Practical experience managing eCommerce projects
  • Knowledge of different development processes (Agile, Sprints etc)
  • Basic knowledge of other 3rd party systems (MailChimp, Google Analytics/Webmaster Tools, CRM Systems, Payment Gateways, ERP Solutions, Shipping Solutions etc)


What you’ll get in return for your talents  

My client really looks after their people, Ensuring they are always well looked after alongside a basic salary of up to £40,000 they also offer the following benefits:

  • Performance-based bonus 
  • Hybrid working (a mix of office and home-based)
  • Regular company events
  • Employee perks portal
  • Company pension scheme & private health plan
  • Annual leave purchase scheme
  • Quarterly company awards

What's next?

Hit apply or Call Luke at enable for more information 

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