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17th May

Customer Relationship Manager

— Commercial Legal Services Firm

Salary: Up to £40k
Location: Bristol
Ref: 358


Commercial legal services firm
Manage a small team
Up to 40k basic salary
Rare, exciting opportunity to hold responsibility for nurturing existing accounts, enhancing relationships already built with key clients and offering training services within the legal industry. You will balance managing your own team with proactive account management of their professional client base to maintain and enhance those key relationships.
What you’ll be doing
Nurturing & servicing existing accounts
Managing an established team 
Work closely with the commercial director to identify opportunities for provision of further service 
Proactively looking for further service offerings/training opportunities to aid accounts
Continually review professional clients onboarding criteria to ensure that the negotiated package/rates based on volume are being satisfied 
To initiate and carry out training to new clients;
What experience you’ll need
5+ years’ experience of customer ordering/high volume telephone and web-based environment
Proven track record of delivering results through client relationship management
Proven track record of selling in a service-based environment
Membership to a professional body desirable but not essential
Key client relationship experience and proven track record of operating in a high volume-based environment as essential
What you’ll get in return for your talents
A basic salary of up to £40k depending on your relevant experience. You’ll get the chance to manage your own team within a well-established organisation that love to develop and train their staff at every given opportunity
What next?
Contact Josh at enable for more information
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