Onboarding Remotely? How To Get It Right

Not all businesses can afford to stop their hiring plans, and for some industries, hiring is essential right now. Virtual recruiting is a new way forward and a new process for many. It’s important to deliver a warm welcome, especially since you can’t do it in person.

If you’re new to remote onboarding due to the lockdown, we’ve collated a range of tips that you might find useful. Forming a structured and engaging onboarding process is more important than ever.


Send Tech/Equipment

Order the equipment your new starter needs well ahead of their start date. Ensure that all the necessary equipment has been received and that your IT department is on hand to assist with setup remotely if needed.

Sort the Online Paperwork

Keep it virtual. Services like DocuSign are legitimately and legally binding, which makes remotely signing paperwork easy and efficient. Get this ready before the start date.


Give a warm welcome.

Send a ‘welcome package’, including a letter, company merchandise, anything you’d regularly give to a new hire, and perhaps a little something extra to make them feel part of the team. First things first, key information the new starter needs to know:

  • Company Overview: your story, mission and goals, performance to-date and history, growth plans, where you see things heading.
  • Office Photos: send some recent photographs of the office space, especially if your new employee has not yet visited.
  • Department Lowdown: the strategy, people and processes; what teams are working on; where people fit in and how they collaborate.
  • A Tools Lesson: explain the purpose of different comms channels (e.g. Slack, Outlook, Zoom) make it clear from the get-go what each is used for and where relevant documentation/resources can be found.

Encourage genuine peer-to-peer relationships.

On the first day, encourage all team members to warmly welcome the new starter. Given the current circumstances, anything less than over-communication could easily lead to feelings of isolation and disconnect. You must remember, your new employee is missing out on the crucial aspect of team culture - being there and being together.

For Sales Recruitment Expertise, please get in touch with enable on 0117 301 8495 today if you are seeking help with the growth of your sales or business development teams.

Top tips for a video interview

If you've been asked to have a Skype or video interview then the good news is that your CV has worked - you've got your foot in the door. It might be a virtual door, but you should still treat it as a formal interview and prepare with our top tips below.

A video interview in many ways can seem a bit more daunting than a phone interview, because you’ll need to think about eye contact, your setting, appearance and how you’re coming across via video...

Relax and look at the camera

Relax, compose yourself and talk to the interviewer exactly as you would if they were in the room with you. Make sure you try and look at the camera rather than getting distracted seeing yourself on the screen. If you're looking at the camera this will look much more like you’re making eye contact the other end.

Stay focused and still

Think about your setting and what you are doing. Don’t be tempted to move the camera, or walk around, or start doing something else. Give your full attention to whoever is interviewing you and avoid interruptions. Keep your environment quiet - turn your phone notifications off, exactly as you would in any other interview.

Dress to impress

Appearance – make sure you are looking as presentable as you would at a face to face interview, even if you aren't leaving your lounge. Think about the appearance of the setting you are in too – choose a spot that is tidy and neutral. Make sure the spot you choose looks more study space, than laundry room.

Check your technology

Check that your computer is set up for the call – if you’re on a laptop or phone then it's essential that your battery is charged or plugged in. Is your internet working and do you have a back up option if something does fail? Close any other programmes that might be running on your computer and make sure that your profile picture and display information are professional.

Practice, practice, practice

Practice being interviewed by video with a friend, record it and assess how you and your background look on video. If something doesn't look very good then adjust your setting until you have a neutral backdrop with good lighting.

Be warm and engaging

Don’t forget to be engaging and warm. Smile. You might be using technology and miss natural cues to smile and be warm, but don’t let this make you come across more robot than person.  When you are listening don’t be completely silent, let the other caller know that you are still there by making intermittent listening sounds like yes and hmm...

Good luck in your video interview - just remember to relax, smile and be yourself. You've got this!

Need some friendly advice or more tips?

If there's any more advice on sales recruitment and finding a sales job that we could help you with, then please give us a call on: 0117 301 8495 or take a look at our jobs page. Alternatively, if you’re an employer in the South West and South Wales looking to recruit and need someone with real sales recruiting expertise then we can help – let’s chat.

enable Christmas 2020

Clients, friends, colleagues, we want you to know that we’re eternally grateful for your support and have everything crossed we’re all heading into better times. Thank you to everybody that has helped us during 2020, it’s been….emotional. We hope you have a very Merry Christmas!

Over the Christmas period, we’ll be shutting our doors and turning off the phones from December 23rd with the team back on Monday, January 4th.
If you need to reach any of the enable team urgently during the festive break, please email [email protected] The email address will be checked regularly, and messages will be forwarded on to the relevant people.

All jobs listed on site are live and updated. If anything sounds of interest, feel free to apply and we’ll get back to you as soon as we can. Don’t worry, we will make sure that you won’t miss out! 🎄🤶🎅

Have a great one, we’ll see you in 2021!